Before Ordering

Does my child need a ticket?
The policy for what age a child needs a ticket is set by the venue. Most venues do not require a ticket for children under the age of 2, however, we recomme...
Thu, 17 Aug, 2017 at 12:01 PM
How do I get tickets for events not listed on TicketCity website?
If tickets to the event that you are interested in are not available online, please contact us.
Thu, 17 Aug, 2017 at 12:01 PM
Does TicketCity offer parking?
Yes, parking passes are sold through TicketCity. Select the event that you are interested in and then select the “Parking Only” check box to narrow down the...
Thu, 17 Aug, 2017 at 12:01 PM
Can I purchase tickets for events that are not in the United States?
Yes, we have access to most events outside of the United States. If you are searching for a specific international event and don’t see it on our website, pl...
Thu, 17 Aug, 2017 at 12:02 PM
Does TicketCity sell to clients outside of the United States?
Yes, we are happy to serve clients around the globe. Please note that at times, orders from outside the United States may require additional processing and ...
Thu, 17 Aug, 2017 at 12:02 PM
Can I order tickets from my mobile device?
Certainly! We offer both a mobile-friendly website and an iPhone app which can be downloaded from the iTunes Store.
Thu, 17 Aug, 2017 at 12:02 PM
When is the latest I can purchase tickets to an event?
Most events can be purchased until half an hour after start time. If you are looking to purchase tickets the day of the event, and you don’t see them listed...
Thu, 17 Aug, 2017 at 12:02 PM
Does TicketCity charge for shipping/delivery?
Yes, TicketCity charges for certain delivery types. All delivery fees are notated on the cart before checkout.
Thu, 17 Aug, 2017 at 12:03 PM
What forms of payment do you accept?
We accept all major credit and debit cards (American Express, MasterCard, Visa, and Discover) as well as PayPal (online only). We do not accept prepaid cred...
Thu, 17 Aug, 2017 at 12:03 PM
Is my credit card charged when I order?
After you submit your order, an authorization is requested from your bank, which confirms that the funds are available. Your credit card will not be charged...
Thu, 17 Aug, 2017 at 12:03 PM