Client Relations

Before Ordering 22

• Where do tickets on TicketCity come from?
• Will my seats be together?
• Why aren't there seat numbers listed on the website?
• Why are seats in the same section or row listed at different prices?
• Why can’t I add more than one set of tickets to my shopping cart?

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FAQ 8

• What is TicketCity?
• Is TicketCity Legit and Safe?
• How does buying from the TicketCity website work?
• What is the service charge?
• When will I receive my tickets?

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After Ordering 27

• How do I know if my order has been confirmed?
• What happens if you cannot confirm my order?
• How will I receive my tickets?
• How can I track my order?
• How do I change the shipping address on my order?

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About Us 9

• How long has TicketCity been around?
• What are TicketCity’s hours?
• What should I do if I loved my experience with TicketCity?
• What should I do if I didn’t love my experience with TicketCity?
• Who are TicketCity sellers?

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Security 2

• How secure is my information?
• What does TicketCity do with my information?