Client Relations

TicketCity does not price match as all confirmed orders are final. Prices are set by our sellers who own the tickets and can fluctuate. Regardless of whethe...

If you have not received your tickets 2 business days prior to your event, please reach out to our client relations team so they can confirm the delivery de...

We discourage our customers from taking photos of their tickets and posting them online as the barcode information can put your tickets at be risk and can b...

Please contact us at 1-800-SOLD-OUT right away if you are having trouble accessing your event. We have a team available in the event of an emergency and the...

Generally you are not allowed to bring, alcohol, drugs, weapons, outside food, professional grade picture or recording devices. Every venue and event has it...

If you find that there is someone in your seat, please notify an usher or venue employee right away.

If you find that the view from your seat is obstructed, please notify an usher or venue employee. In some cases, views from seats are known to be obstructed...